shipping & returns
shipping
AUSTRALIAN ORDERS
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All Australian orders can be sent via standard shipping for a flat rate of $10.00, or via express shipping for a flat rate of $12.00.
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Free shipping for all Australian orders over $200.00.
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All orders are shipped within 1-3 business days of receiving payment.
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Tracking numbers are provided via email upon order fulfilment.
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If you are concerned your order is taking too long or you have questions, please contact us at deluxelashsupplies@gmail.com.
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​INTERNATIONAL ORDERS
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PLEASE NOTE: Any duties or additional taxes incurred upon arrival in the destination country is the sole responsibility of the buyer. Please ensure you are aware of any local taxes or duties that may apply before placing your order.​
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All international orders are sent via standard shipping. The rate is calculated based on the weight of the order at checkout.
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All orders are shipped within 1-3 business days of receiving payment.
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Tracking numbers are provided via email upon order fulfilment.
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If you are concerned your order is taking too long or you have questions, please contact us at deluxelashsupplies@gmail.com.
returns
Due to health and safety reasons, we do not offer returns or refunds if you change your mind.
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If items you have received are faulty or not as ordered, please contact us at deluxelashsupplies@gmail.com. Any photo/video evidence you can provide of the fault will help us to speed up your claim.
