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terms & conditions


This website is owned and operated by Deluxe Lash Supplies. Throughout this website, the terms “we”, “us” and “our” refer to Deluxe Lash Supplies. Deluxe Lash Supplies offers this website, including all information, tools and services available from this website to you, the user, upon and subject to your acceptance of all terms, conditions, policies and notices stated herein.

By visiting this website and/or purchasing products or services from us, you engage in our service (“Service”) and agree to be bound by the following terms and conditions, including any additional terms and conditions referenced herein and/or available by hyperlink (hereinafter referred to as the “Terms”). The Terms apply to all users of this website including (without limitation) users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read the Terms carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by the Terms. If you do not agree to the Terms, you may not access the website or purchase any products or services.


Any new features or tools which are added to our store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, this website following the posting of any changes constitutes acceptance of those changes.


When placing your order with Deluxe Lash Supplies, you accept the following additional terms and conditions (which form part of the Terms):


Certified and trained professional use only

  • You acknowledge and agree that any technician using our products, adhesives and removers is a Qualified Beauty Therapist (with lash extension education) or Certified and Trained Eyelash Extension Technician.

  • Exposure of product/chemicals to extreme temperatures and certain environmental factors or usage techniques may cause changes in the product or chemical stability and functionality, rendering them unsuitable for use or achieving optimum results. It is necessary to store lash adhesives in described conditions as displayed on our packaging.

  • All new customers placing orders for adhesives and removers must email a copy of their Lash Extension certification to us at [].

  • Orders will be processed immediately after business verification or certificate compliance is received.

Understanding risk of lash extensions products

By purchasing our products, you agree that you fully understand the danger of allergy reaction which lash extension adhesive and products may cause to certain people and the possibility of adhesive sensitivity developed with time. You also agree to perform an adhesive patch test for all new clients and every time different adhesive is used for application, and to sign a consent form with each client informing him or her about all the above risks which may occur with eyelash extension procedure and lash extension products sold on this website.

Order Policy

  •  All orders are shipped from Perth, Western Australia.

  • Damaged goods, shortages, and discrepancies must be reported within 3 days of receipt of your order.

  • Deluxe Lash Supplies is not responsible for lost or stolen orders.

  • Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders etc) will be the responsibility of the customer.

  • Please read our delivery and return policy before placing your order.



10% GST is already included in the prices so you don't have to pay at checkout. 

Product availability

Deluxe Lash Supplies always tries to ship all items on your order, however sometimes an item may be unavailable. If this happens whilst we are processing your order, we will let you know by sending you an email.


By agreeing to these Terms, you represent that you are over the age of 18, or that you are the age of maturity in your country of residence and you have given us your consent to allow any of your minor dependents to use this website. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of this website, violate any laws in your jurisdiction (including but not limited to copyright laws).


We reserve the right to refuse our Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this website is not accurate, complete or

current. The material on this website is provided for general information only and should not be

relied upon or used as the sole basis for making decisions without consulting primary, more

accurate, more complete or more timely sources of information. Any reliance on the material on

this site is at your own risk. This website may contain certain historical information which may not

be current and is provided for your reference only. We reserve the right to modify the contents of

this website at any time, but we have no obligation to update any information on our website. You

agree that it is your responsibility to monitor changes to our website.


Prices for our products are subject to change without notice. We reserve the right at any time to

modify or discontinue the Service (or any part or content thereof) without notice at any time. We

shall not be liable to you or to any third-party for any modification, price change, suspension or

discontinuance of the Service.


Certain products or services may be available exclusively online through this website. These

products or services may have limited quantities and are subject to return or exchange only

according to our Return Policy. We have made every effort to display as accurately as possible

the colours and images of our products that appear at the store. We cannot guarantee that your

computer monitor’s display of any colour will be accurate. We reserve the right, but are not

obligated, to limit the sales of our products or services to any person, geographic region or

jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the

quantities of any products or services that we offer. All descriptions of products or product pricing

are subject to change at any time without notice at the sole discretion of us. We reserve the right

to discontinue any product at any time. Any offer for any product or service made on this website

is void where prohibited. We do not warrant that the quality of any products, services,

information, or other material purchased or obtained by you will meet your expectations, or that

any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit

or cancel quantities purchased per person, per household or per order. These restrictions may

include orders placed by or under the same customer account, the same credit card, and/or

orders that use the same billing and/or shipping address. In the event that we make a change to

or cancel an order, we may attempt to notify you by contacting the email and/or billing

address/phone number provided at the time the order was made. We reserve the right to limit or

prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or

distributors. You agree to provide current, complete and accurate purchase and account

information for all purchases made at our store. You agree to promptly update your account and

other information, including your email address and credit card numbers and expiration dates, so

that we can complete your transactions and contact you as needed. For more detail, please

review our Returns Policy.


We may provide you with access to third party tools over which we neither monitor nor have any

control nor input. You acknowledge and agree that we provide access to such tools “as is” and

“as available” without any warranties, representations or conditions of any kind and without any

endorsement. We shall have no liability whatsoever arising from or relating to your use of

optional third party tools. Any use by you of optional tools offered through the site is entirely at

your own risk and discretion and you should ensure that you are familiar with and approve of the

terms on which tools are provided by the relevant third party provider(s). We may also, in the

future, offer new services and/or features through this website, including the release of new tools

and resources. Such new features and/or services shall also be subject to these Terms.


Certain content, products and services available via our Service may include materials from third

parties. Third party links on this website may direct you to third party websites that are not

affiliated with us. We are not responsible for examining or evaluating the content or accuracy and

we do not warrant and will not have any liability or responsibility for any third party materials or

websites, or for any other materials, products, or services of third parties. We are not liable for

any harm or damages related to the purchase or use of goods, services, resources, content, or

any other transactions made in connection with any third party websites. Please review carefully

the third party’s policies and practices and make sure you understand them before you engage in

any transaction. Complaints, claims, concerns, or questions regarding third-party products should

be directed to the third party.


If, at our request, you send certain specific submissions (for example contest entries) or without a

request from us you send creative ideas, suggestions, proposals, plans, or other materials,

whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that

we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise

use in any medium any comments that you forward to us. We are and shall be under no

obligation: (1) to maintain any comments in confidence; (2) to pay compensation for any

comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit

or remove content that we determine in our sole discretion are unlawful, offensive, threatening,

libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s

intellectual property or these Terms. You agree that your comments will not violate any right of

any third party, including copyright, trademark, privacy, personality or other personal or

proprietary right. You further agree that your comments will not contain libellous or otherwise

unlawful, abusive or obscene material, or contain any computer virus or other malware that could

in any way affect the operation of the Service or any related website. You may not use a false

email address, pretend to be someone other than yourself, or otherwise mislead us or third

parties as to the origin of any comments. You are solely responsible for any comments you make

and their accuracy. We take no responsibility and assume no liability for any comments posted

by you or any third party.


Your submission of personal information through our website is governed by our Privacy Policy.


Occasionally there may be information on our website or in the Service that contains

typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing,

promotions, offers, product shipping charges, transit times and availability. We reserve the right

to correct any errors, inaccuracies or omissions, and to change or update information or cancel

orders if any information in the Service or on any related website is inaccurate at any time

without prior notice (including after you have submitted your order). We undertake no obligation

to update, amend or clarify information in the Service or on any related website, including without

limitation, pricing information, except as required by law. No specified update or refresh date

applied in the Service or on any related website, should be taken to indicate that all information in

the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms, you are prohibited from using this

website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate

in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules,

laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the

intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander,

disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity,

race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload

or transmit viruses or any other type of malicious code that will or may be used in any way that

will affect the functionality or operation of the Service or of any related website, other websites, or

the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm,

pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or

circumvent the security features of the Service or any related website, other websites, or the

Internet. We reserve the right to terminate your use of the Service or any related website for

violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our Service will be uninterrupted,

timely, secure or error free. We do not warrant that the results that may be obtained from the use

of the Service will be accurate or reliable. You agree that from time to time we may remove the

Service for indefinite periods of time or cancel the Service at any time, without notice to you. You

expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service

and all products and services delivered to you through the Service are (except as expressly

stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation,

warranties or conditions of any kind, either express or implied, including all implied warranties or

conditions of merchantability, merchantable quality, fitness for a particular purpose, durability,

title, and non-infringement. In no case shall Deluxe Lash Supplies, our directors, distributors,

officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or

licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or

consequential damages of any kind, including, without limitation lost profits, lost revenue, lost

savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort

(including negligence), strict liability or otherwise, arising from your use of any of the Service or

any products procured using the Service, or for any other claim related in any way to your use of

the Service or any product, including, but not limited to, any errors or omissions in any content, or

any loss or damage of any kind incurred as a result of the use of the Service or any content (or

product) posted, transmitted, or otherwise made available via the Service, even if advised of their

possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of

liability for consequential or incidental damages, in such states or jurisdictions, our liability shall

be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Deluxe Lash Supplies, subsidiaries, affiliates,

partners, distributors, officers, directors, agents, contractors, licensors, service providers,

subcontractors, suppliers, interns and employees, harmless from any claim or demand, including

reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these

Terms or the documents they incorporate by reference, or your violation of any law or the rights

of a third party.


In the event that any provision of these Terms is determined to be unlawful, void or

unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by

applicable law, and the unenforceable portion shall be deemed to be severed from these Terms,

such determination shall not affect the validity and enforceability of any other remaining



The obligations and liabilities of the parties incurred prior to the termination date shall survive the

termination of this agreement for all purposes. These Terms are effective unless and until

terminated by either you or us. You may terminate these Terms at any time by notifying us that

you no longer wish to use our Services, or when you cease using our website. If, in our sole

judgment, you fail or we suspect that you have failed to comply with any term or provision of

these Terms, we also may terminate this agreement at any time without notice and you will

remain liable for all amounts due up to and including the date of termination; and/or accordingly

may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a

waiver of such right or provision. These Terms and any policies or operating rules posted by us

on this website or in respect to the Service constitutes the entire agreement and understanding

between you and us and govern your use of the Service, superseding any prior or

contemporaneous agreements, communications and proposals, whether oral or written, between

you and us (including, but not limited to, any prior versions of the Terms). Any ambiguities in the

interpretation of these Terms shall not be construed against the drafting party.


You can review the most current version of the Terms at any time at this page. We reserve the

right, at our sole discretion, to update, change or replace any part of these Terms by posting

updates and changes to our website. It is your responsibility to check our website periodically for

changes. Your continued use of or access to our website or the Service following the posting of

any changes to these Terms constitutes acceptance of those changes.


Questions about our Terms of Service should be sent to us at [].

Supplied by Professionals for Professionals
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